Refund policy

Thank you for shopping with Stela Mockups! We’re committed to providing you with high-quality digital products. As our products are delivered electronically, we have a no-return, no-refund policy. Please review the following information to ensure a smooth purchase experience:

1. No Returns or Refunds

All sales of digital products are final. Due to the nature of digital goods, we cannot accept returns, exchanges, or offer refunds once a purchase has been completed.

2. Product Delivery

Upon completing your purchase, you will receive a download link or access credentials for your digital product. Please ensure that you provide an accurate email address to receive your purchase. If you encounter any issues accessing your product, please contact our support team for assistance.

3. Accuracy of Information

Before making a purchase, please carefully review the product description and ensure it meets your needs. We provide detailed information and previews to help you make an informed decision. If you have any questions or need additional information, please contact us before completing your purchase.

4. Technical Issues

If you experience technical difficulties accessing or using your digital product, please reach out to our support team at hello@stelamockups.store. We are here to help resolve any issues you may encounter.

5. Support

For any questions or concerns about your digital product, please contact our support team at hello@stelamockups.store. We strive to assist you promptly and effectively.

6. Changes to Policy

We may update our returns policy from time to time. Any changes will be posted on this page, and the updated policy will apply to all purchases made after the update.

Thank you for your understanding and for shopping with Stela Mockups.